simplydamon
08-06-2005, 12:58 AM
As for me, I generally don't screw around at work too much (depends on how you look at the word "screw" ;) ).
I did, however, make a mistake at work once that was rather embarassing because it was a completely avoidable situation IF I paid attention to what I was doing.
Here's what happened:
1. A customer sent me an email about an issue with his account.
2. This customer, as it turns out, was doing some questionable activities with his account.
3. A coworker of mine also received an email from the same customer.
4. The coworker saw that I was working with the account and asked me what was going on.
5. I had both emails open (customer and coworker) in Outlook at the same time.
6. I typed in: " I know who this guy is. He's f***ing with us".
7. I sent the email.
8. I then thought, " Did I send it to the correct person?"
9. I checked and I sent the email to the customer by mistake.
10. I tried recall to get the email back. As many of us know, recall doesn't work as well as we would like it to.
11. I received an email from the customer fifteen minutes later. He was, as you can imagine, not happy with me (he really was screwing around with the company in a manner that was not kosher).
12. I had to backpedal and explain that the email was meant for my coworker on another account.
**We ended up leaving the customer's account as is because the customer was really involved in some questionable activity.
Note: I did tell my boss moments after I realized it had been sent. My boss was cool with it because I rarely make mistakes like this (this was, after all, one mistake out of tens of thousands of emails over four years). If you make a mistake, it is probably best to honestly tell your boss what happened - you don't want to be caught trying to cover for a mistake.
I did, however, make a mistake at work once that was rather embarassing because it was a completely avoidable situation IF I paid attention to what I was doing.
Here's what happened:
1. A customer sent me an email about an issue with his account.
2. This customer, as it turns out, was doing some questionable activities with his account.
3. A coworker of mine also received an email from the same customer.
4. The coworker saw that I was working with the account and asked me what was going on.
5. I had both emails open (customer and coworker) in Outlook at the same time.
6. I typed in: " I know who this guy is. He's f***ing with us".
7. I sent the email.
8. I then thought, " Did I send it to the correct person?"
9. I checked and I sent the email to the customer by mistake.
10. I tried recall to get the email back. As many of us know, recall doesn't work as well as we would like it to.
11. I received an email from the customer fifteen minutes later. He was, as you can imagine, not happy with me (he really was screwing around with the company in a manner that was not kosher).
12. I had to backpedal and explain that the email was meant for my coworker on another account.
**We ended up leaving the customer's account as is because the customer was really involved in some questionable activity.
Note: I did tell my boss moments after I realized it had been sent. My boss was cool with it because I rarely make mistakes like this (this was, after all, one mistake out of tens of thousands of emails over four years). If you make a mistake, it is probably best to honestly tell your boss what happened - you don't want to be caught trying to cover for a mistake.